We show you how to deliver simple client experiences that get client success & impact lives with less work.
Is it hard to serve clients and maintain client relationships, your boundaries & quality of life? Our framework can help.
FOR: Coaches | Consultants | Experts
Did You Just Step Into A Legacy of OVERFLOW?
“For me, impact goes beyond helping my clients achieve quantifiable outcomes. I love empowering my clients on a soul level…”
What if you touched 6 generations out as a result of what you do? What if all your clients lit you up, did the work, and got exceptional results? What if you could impact not only your clients, but the people in their life, their clients, their family members? What if your business became the vehicle that changed things for your entire family?
WITHOUT you or your team working super looong days or being tied to your devices 24/7, feeling overwhelmed by client work, or last-minute issues or firefighting to help your clients get results…
You, my friend, have shifted from Overwhelm to Overflow.
Get proactive & efficient about how your deliver your services and projects so you get high client success rates, make generational impact & income and experience the overflow of life: great family memories, next-level opportunities, fabulous health and exhilarating adventures.
HOW CAN I HELP YOU FLIP THE SWITCH
YOUR STORY, PURPOSE AND MISSION BURNS A FIRE IN YOUR SOUL…
You are not in it just for the money. You are creating a legacy that charts a new path for your family for generations to come…
You created a movement that will impact billions straight to the third and fourth generation.
That’s why you want to serve more and more people. That’s why you do whatever it takes to get your clients results. Their results mean results for their clients…that’s how the ripples of the movement spread…
And you know what’s freaking awesome?! Your dream is on track. You have a consistent flow of clients. Your clients get results…
The only problem is… you or your team are overwhelmed from firefighting to get client results. It takes your focus away from the big picture.
Reactively delivering your services and projects makes you overwhelmed and inefficient. Getting PROACTIVE ABOUT CLIENT SUCCESS gets you high client success rates, make generational impact & income, and experience the overflow of life.
LEARN THE ROAD TO CLIENT SUCCESS WITHOUT BURNOUT
Making generational impact and running your business doesn’t have to feel like a worse job where…
- You and your team spend frequent super looong days firefighting last-minute service delivery and project issues…
- You secretly resent all the unplanned meetings & activities that fill your calendar and take you from your strategic big picture duties…
- You and your team are tied to Microsoft Teams, Slack, Voxer, Messenger, Email or anything that gives you visibility or clients access to you…
- You waste time trying to understand and figure out what is going on…
- You feel guilty every time something comes up and you reprioritize important matters like family, yourself, or other visions and dreams…
- You’re burned out from being on the never-ending hamster wheel of overworking & overdelivering to get client results…
Even as you automate your business and hire new team members…
WHAT’S STANDING IN THE WAY OF COACHES & CONSULTANTS?
Here is the simple truth…
You have clients who don’t do the work. Clients who get confused and stuck. Clients who disengage or need babysitting. Clients who ask a 1000 questions. Clients who raise issues and ask for help at the last minute. Clients who disappear without warning.
Hiring a team, cloning yourself or using automated tools makes you efficient.
But the truth? They don’t fix the things that make it 2x as hard to get client success. You are still trying to get client success in reactive mode. You just eased the pressure or someone else to take the brunt of it.
I’ve seen this first-hand while working with international businesses and consulting agencies. I’ve seen business owners and their teams buckle under the pressure of getting client results because they did not have the proper foundations in place.
What they were missing was a way to get proactive about delivering their services and projects.
Proactive Delivery is pretty simple. It has three key steps.
🧯THE RIGHT PEOPLE
We look at your screening requirements to make sure you work with the best-fit clients who are prepared to work with you and get results. That removes clients who can’t do the work or need constant babysitting.
🧯THE RIGHT PATH TO RESULTS
We make your path to results simple clear and measurable. So there is no confusion or need for you to guide clients every step or constantly answer 5000 questions.
🧯THE RIGHT SUPPORT
We strengthen your visibility so you can easily track each client’s progress and give them the help they need most. This reduces last-minute issues, disengaged clients, clients not doing the work, or churn.
PROACTIVE DELIVERY MEANS: HELPING THE RIGHT PEOPLE TAKE THE RIGHT PATH TO RESULTS AND GIVING THEM THE RIGHT SUPPORT.
So if you’re ready to ditch the overwhelm of getting client success and take a proactive approach to service and project delivery, let’s talk and find out how we can make this work for you so you shift into overflow.
HOW YOUR JOURNEY TO GENERATIONAL IMPACT LOOKS IF YOU KEEP DOING REACTIVE CLIENT SUCCESS…
Now you know what it takes…
I am confident that you will make impact. But if you keep delivering your services and projects in reactive mode, it’s overwhelm on top of overwhelm. Your clients work 2x as hard to get results. And you and your team work 2x as hard to get them results.
When you work with us, you can expect repeatable results from a proven proactive framework. You maintain client success rates, impact generations and reclaim the time and space for you and your team to OVERFLOW: great family memories, next-level friendships, partnerships & opportunities, fabulous health and exhilarating adventures.
Or you can continue down the path of coping with the overwhelm by hiring a team, dreaming of cloning yourself or using automated tools. But spend each day putting out fires instead of working on the big picture. Feeling guilty about putting your family and friends in second place. And missing out on all the opportunities for overflow that God has for you because you don’t have the time or space to receive them.
And it doesn’t end there. Eventually the high pressure and stress of serving clients may affect your health. Your kids may hate your job and your spouse complains that you have no time for them. Eventually, your team leaves the job because of the high-pressure and stress. You make the impact but keep the overwhelm and totally miss the exceedingly abundant overflow.
2 WAYS I CAN HELP YOU GET PROACTIVE ABOUT DELIVERING YOUR SERVICES & PROJECTS
🧯SERVICE DELIVERY REIMAGINED
Create an easier way to deliver your services, get client results, serve with excellence, and make an impact that spans multiple generations without putting yourself last or feeling massive overwhelm. Together we will reinvent how you deliver your services or program to drastically reduce the overwhelm of client work.
🧯PROJECT DELIVERY REIMAGINED
Achieve client, business, or departmental project outcomes without overworking, burnout, facing financial loss, or dealing with unhappy stakeholders. Get the support to revive a failing or delayed IT process improvement project. Or transform your inefficient, non-standard way of doing IT process improvement projects so you get greater visibility into ongoing projects.
RESOURCES TO HELP YOU GET PROACTIVE ABOUT DELIVERING YOUR SERVICES & PROJECTS
🧯[CLIENT SUCCESS TRACKER] KNOW THE EXACT SUPPORT YOUR CLIENTS NEED WITH 1 GLANCE
Get a proven data-storytelling tool that helps you measure client performance and uncover real-time actionable facts about your client experience and journey to results with ease. Watch the demo.
🧯[BOOK] DITCH THE EXPECTATIONS OF OTHERS & OWN YOUR VOICE
Learn how a Christian finally ditches the facade and gets real with God and breaks free from the expectations of others, trauma, and sin…to finally show up in the world with MY VOICE. Learn how you can own your voice too. Join others on the waitlist!
GET A REAL, RAW SPEAKER & EXPERT WHO WILL LEAVE YOUR GUESTS WITH THEIR JAWS ON THE FLOOR
I’d love to be a guest on your podcast or partner with you to host a workshop, be a panelist, speak at your conference or in your membership, or minister to your audience, etc. My signature talks are designed around the following topics:
1) Honor Yourself: How to Serve Others Without Burning Out
2) Hang-Up Your Firefighter Hat: The Key to A Business & Clients You Love
3) 3 Steps to a Revolving Door of Unlimited Stress-free Raving Clients Who Buy From You On Repeat
4) Dear People-pleaser: God Needs You – Say No To Others & Yes To You
5) Positioned for Impact: From Burnout to Exceeding Abundant Impact
6) The Secret to Avoiding Stressful Clients
If none of these topics fit your needs, I can cover professional topics related to Client Success without Burnout or personal/ministry topics related to stepping into purpose, self-love, people-pleasing/serving others.
WE’RE NOT JUST TALK, WE’VE GOT PROOF.
...Chanel taught me to work smarter not harder to set myself and my clients up for success...
“I wholeheartedly give this testimonial because of the impact Chanel has had on my business. I have to tell you that Chanel does not leave any stone unturned. She will ask the hard questions. She is someone that is spirit-led meaning that she does what she does as she is moved by the Spirit of God. So, when she gets involved with your business, she really puts her heart into it.
Chanel taught me to work smarter not harder to set myself and my clients up for success. The work that she does is not just so that immediately now you are taken care of, she set you up so that even for the future, you can continue reaping from the results of the work that she has done. So if you are looking for a way to really get structured, get set up, to really flesh out what may be in your mind about your program/service, then Chanel is a good strategic partner who can work with you to give it the skeleton and bones. It’s almost as if as you are talking about your program, she understands it and she gets it as well. So I wholeheartedly recommend her.”
...our customers provide glowing references which speak to the experiences they have lived
Chanel is a high-achieving no-nonsense, get-it-done type of woman. She doesn’t play. Through our work, we were able to consistently live up to our mantra.
Today, we successfully serve more clients in less time because she helped to streamline critical program processes and tools that helped us deliver results & great client experiences. As a result, our customers provide glowing references which speak to the results they get and experiences they have lived. We cannot recommend Chanel highly enough.
Human Resource Specialist
...turned my business around for good after I took the steps to do all the necessary correction...
Chanel really opened up everything and I am seriously laughing at myself. The process gave me clarity on my client experience and business strategy. She pointed you towards every detail that will improve your whole business and client experience. My audit turned my business around for good after I took the steps to do all the necessary correction. I will recommend Chanel again and again.
...Must-have for businesses looking to elevate their clients' experience...
My audit allowed me to identify any gaps in my client journey Chanel is a must-have for businesses looking to elevate their clients' experience. The investments you make to ensure your internal and external systems work smoothly are well worth it.
I've always felt that there's much of a disconnect in our client journey....
Chanel, Much thanks for the extensive and detailed audit. I've always felt that there's much of a disconnect in our client journey. This makes sense now and puts things in perspective.
Digital Marketing Strategist
We've seen an increase in our customer engagements...
Chanel has more than delivered. We've seen an increase in our customer engagements...! We wholeheartedly recommend Chanel "The Robe Way" to everyone we know.