MEET YOUR CLIENT EXPERIENCE SPECIALIST
Aloha! I’m Chanel and I am so excited that you are here!
I am a Client Experience Specialist who is on a mission to help visionary Christian female coaches reflect Christ’s love by serving their clients well while scaling their business.
I work with coaches, like you, who have intentionally kept their coaching business at one level because you are unsure how to scale and continue serving your clients well. I uses her Client WOW Factor framework to provide client experience management services so you can scale to multi-six-figures by implementing increased accountability and simple efficient business systems to WOW your clients.
Helping Christian female coaches serve their clients well while scaling their phenomenal business and impact.
Coach, let's get real for a moment! Does any of these sound like you?
You struggle to keep up. You send out critical things late or miss or misplace information your clients need.
You strive to maintain quality and excellence by keeping your business small and manageable.
All your clients aren't meeting their goals. You worry that if you take on more clients, this will get worse.
You hesitate to get more clients because you're not confident you can serve them excellently.
You're super passionate about helping your clients but lately they seem disengaged and uncommitted.
You haven't hired a team or success coaches because you're looking for a "mini-me" (a duplicate of you).
You want to improve the level of accountability offered in your program. Having a VA who does general follow-up is not enough. You desire proactive accountability.
You hate when others see your mistakes. So, you tweak and re-tweak things to get to a level of perfection.
THE ROBE WAY MISSION
To HELP ChristIAN female coaches CREATE GREAT CLIENT EXPERIENCES SO YOU CAN HAVE SUCCESSFUL CLIENTS AND SCALE YOUr Kingdom calling AND IMPACT WITHOUT OVERWHELM.
The Robe Way is a promise in itself. It is a promise that you'll be covered by a unique strategic partner who'll always seek to deliver quality innovative service while keeping your vision at the heart of everything we do. It is a promise that, with God at the forefront, we'll go above and beyond to meet our commitment to you: be undaunted by the unknown and use every skill in our repertoire and knowledge gained from our experiences.
It is a promise that “You are covered.”…The Robe Way.
Love From Previous Partnerships
...recommend her to anyone looking to offer their clients the best!
“I have had the wonderful privilege of knowing Chanel and have been opportune to be blessed with her skills and abilities. Wow! Chanel is a gifted individual, and she knows her work very well. She is not about talking but about action, getting things done.
She takes the time to understand your needs as a business and goes above and beyond to deliver an effective solution. She's talented, generous, creative, and quick. I love her and would recommend her to anyone looking to offer their clients the best!”
...our customers provide glowing references which speak to the experiences they have lived
Chanel is a high-achieving, no-nonsense, get-it-done type of woman. She doesn't play. Through our work, we were able to consistently live up to our mantra by providing an “Insanely Good Customer Experience".
Today, we successfully serve more clients because she helped to streamline critical processes and tools that helped us deliver great client experiences. As a result, our customers provide glowing references which speak to the experiences they have lived. We cannot recommend Chanel highly enough.
Human Resource Specialist
...turned my business around for good after I took the steps to do all the necessary correction...
Chanel really opened up everything and I am seriously laughing at myself. The process gave me clarity on my client experience and business strategy. She pointed you towards every detail that will improve your whole business and client experience. My audit turned my business around for good after I took the steps to do all the necessary correction. I will recommend Chanel again and again.
...Must-have for businesses looking to elevate their clients' experience...
My audit allowed me to identify any gaps in my client journey Chanel is a must-have for businesses looking to elevate their clients' experience. The investments you make to ensure your internal and external systems work smoothly are well worth it.
I've always felt that there's much of a disconnect in our client journey....
Chanel, Much thanks for the extensive and detailed audit. I've always felt that there's much of a disconnect in our client journey. This makes sense now and puts things in perspective.
Digital Marketing Strategist
We've seen an increase in our customer engagements...
Chanel has more than delivered. We've seen an increase in our customer engagements...! We wholeheartedly recommend Chanel "The Robe Way" to everyone we know.
Do you desire CASH & CLIENTS but you are not sure about getting a Client Experience Specialist?